PRIVACY POLICY

The Cartel is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

WHAT WE COLLECT

When you place an order we collect your name, email address, phone number, billing address, and shipping address. This information is required to process and fulfil your order. We also collect basic browsing data including your IP address to improve our website experience.

HOW WE USE YOUR INFORMATION

• To process and fulfil your order
• To send order confirmations and shipping updates
• To respond to your queries
• To improve our website and shopping experience
• To send marketing emails only if you have opted in

WHO WE SHARE YOUR INFORMATION WITH

We share your information only with third parties necessary to fulfil your order: our fulfilment partners BobGo (South Africa) and DTGUK (international), our payment processors, and our e-commerce platform Shopify. These parties are contractually bound to protect your data and use it only for the purpose of fulfilling your order.

YOUR RIGHTS

You have the right to request access to, correction of, or deletion of your personal data at any time. Contact us at team@thecartel.shop to exercise these rights.

COOKIES

Our website uses cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings at any time.

CONTACT

For any privacy-related queries contact us at team@thecartel.shop.